The Beloved Hotel (Adults Only), Cancun - Reviews, Room Options & Prices 2025

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About the Hotel

Condominio Playa Mujeres, Cancun, Mexico, 77500

“The beach at Beloved Hotel offered a fine paradise retreat.”view full review

The Beloved Hotel (Adults Only), a 5-star boutique all-inclusive resort in Playa Mujeres, features three outdoor pools with whirlpools, a yoga studio, and non-motorized water sports equipment along a white-sand beachfront.

Luxurious Suite Amenities

Huge elegant suites at The Beloved Hotel (Adults Only) offer furnished balconies, marble bathrooms with Bvlgari amenities, and minibars. Select accommodations include private plunge pools, direct pool access, or beachfront locations with terraces.

All-Inclusive Dining Options

Four restaurants serve international cuisine with all-inclusive meals and beverages, including local beer, wine, and spirits. The property provides 24-hour room service plus poolside and beachside dining.

Sports and Wellness

The Beloved Hotel maintains a spacious fitness center, golf court, and spa facilities. Guests access complimentary kayaks, snorkels, and paddleboards for water activities.

Caribbean Beachfront Location

Located 6 miles from Isla Mujeres facing the Caribbean Sea, the resort offers parking facilities while maintaining a secluded atmosphere with limited surrounding attractions.

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

Cancun 10.1 km

Airports

Isla Mujeres (ISJ) 9.2 km

Cancun (CUN) 28.3 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Really good Dining Experience

“During my stay, every meal was a delight. We sampled all of the restaurants and were impressed by the variety and quality. The taco truck became a favorite for lunch, and I must thank Guadalupe for the most delicious tacos! The French restaurant at breakfast, Le Bisou, offered a fantastic buffet that set the tone for our days. We also enjoyed amazing dishes at El Mar and La Isla, where the views were as great as the meals. I couldn't have asked for better dining.” view full review

Perfect Swim-Up Room

“I absolutely loved our swim-up room! It provided such a convenient layout with loungers and a bed right next to the pool. The ability to relax in the shade and have direct access to the water was a highlight of our stay. It felt like our own private oasis, and the housekeeping team always kept our room exceptionally clean and stocked, making sure we never ran out of refreshments.” view full review

Amazing Spa Treatments

“The spa facilities were excellent! We indulged in the hydrotherapy circuit, which was incredibly relaxing and rejuvenating. The tranquil atmosphere made it a perfect retreat from the outside world. After completing the treatment, I received a soothing scalp massage that nearly put me to sleep in the best way! The care and attention to detail at the spa made it a must-visit during our stay.” view full review

Good Entertainment Options

“I thoroughly enjoyed the evening entertainment, which provided a wonderful ambiance without being overwhelming. Each night, there were performances that added a lovely touch to our stay. Additionally, everyday activities like yoga and bike tours, especially with the engaging instructor, were fun and kept things lively. It was wonderful to see a mix of engaging activities that balanced relaxation and entertainment perfectly.” view full review

General

Free Wi-Fi
Parking
Rooms/ Facilities for disabled
Lift
Currency exchange

Sports & Fitness

Exercise gym
Tennis
Golf course

Dining

Restaurant
Bar/ Lounge area

Business

Business centre

Spa & Leisure

Swimming pool
Spa & wellness centre
Sauna
Jacuzzi

Room features

Free Wi-Fi in rooms
Air conditioning
In-room safe
Balcony

Media

Television
Telephone

Location

Condominio Playa Mujeres, Cancun, Mexico, 77500

Map view

Condominio Playa Mujeres, Cancun, Mexico, 77500

City landmarks

Landmark

El Meco Archaeological Site

3.4 km

Landmark

Delphinus Playa Mujeres

2.5 km

Church

Catholic church Maria Estrella del Mar

3.7 km

Landmark

El Centro

6.3 km

Church

Parroquia Inmaculada Concepcion

6.3 km

Landmark

El Malecon

6.4 km

Nearby

Punta Sam

Puerto Amada

0 m

Restaurants

Duke's Lobster & Seafood

530 m

Calle Vialidad Paseo Mujeres Manzana 1 Lote 10 SM 3 Zona Continental de Isla Mujeres Finest Playa Mujeres

Reviews and Ratings

Feedback from previous guests about their experience.

60%

enjoyed the hotel and would happily stay again

6.0/10

Guest rating

Rooms

8.2

Location

9.4

Service

9.4

Dining

8.4

Craig

United Kingdom, March 2025

6.2/10

My stay at The Beloved Hotel was filled with beautiful moments, thanks to the incredibly attentive staff and relaxing spa services. However, I encountered some issues with room cleanliness and dining wait times that overshadowed the experience. The overall ambiance is lovely, but I believe improvements are needed to reach true luxury status.

Rooms

6.0

The room was spacious and well-serviced, but I noticed some outdated furnishings and a minor maintenance issue with the shower. Overall, the facilities could use some modern touches.

Service

9.0

The staff's friendliness and attentiveness were really good. Despite some hiccups with my room, they worked hard to make things right, and their warm demeanor truly stood out.

Location

8.0

The hotel's setting is beautiful and well-maintained, providing a serene atmosphere for guests. The access to the beach was a definite plus during my stay.

Dining

6.0

While some meals, especially the authentic Mexican dishes, were excellent, I did experience long waits for dinner and noticed room service could be improved in quality.

Facilities

7.0

Although the spa and hydrotherapy services were a highlight, some common areas and furniture felt dated, which detracted from the upscale experience.

David

United Kingdom, March 2025

6.4/10

I had an very nice stay at The Beloved Hotel. The atmosphere was tranquil and relaxing. the staff provided great service that made me feel truly cared for. The food was excellent, though I was a bit skeptical after reading mixed reviews. Overall, this place feels like a hidden gem that I can't wait to revisit.

Rooms

10.0

The Junior Suite with Pool View was spacious and comfortable, while the Terrace Suite with a Plunge Pool was simply divine with amazing views. I loved the great patio space!

Service

10.0

The service was friendly and welcoming. each staff member I encountered went above and beyond to make my stay nice.

Location

10.0

The location felt like a private oasis. the beach was beautifully maintained and never crowded, allowing for a peaceful experience.

Dining

10.0

I thoroughly enjoyed the dining experiences. from delicious room service to the steakhouse, each meal was a delight!

Facilities

10.0

The overall facilities were immaculate. from the pools to the beach, everything was well cared for.

Frances

United Kingdom, February 2025

6.4/10

My stay at The Beloved Hotel was absolutely fantastic. The welcoming atmosphere made me feel like royalty right from check-in, while the attentive staff ensured my every need was met. Although I had a few minor cleanliness concerns in my room, the overall experience was still serene and beautiful. This resort is perfect for couples seeking a quiet getaway with great service.

Rooms

10.0

My room was spacious with a fantastic patio view, well serviced and designed for relaxation.

Service

10.0

The service was truly excellent; every staff member I interacted with was friendly and attentive, especially the bartenders and waitstaff.

Location

10.0

The resort grounds were immaculate and beautifully maintained, making it a pleasure to explore and relax.

Dining

10.0

The dining options were good, with El Mar being my favorite restaurant; I highly recommend their Mexican coffee.

Facilities

10.0

The facilities were impressive and well-kept, with a lovely pool area and beautiful beach.

Philip

United Kingdom, January 2025

5.4/10

My stay at The Beloved Hotel was a mix of beautiful moments and some disappointing experiences. The resort itself is stunning, and I really appreciated the attentive staff who went out of their way to ensure I felt welcomed. However, the room cleanliness left something to be desired, and the food options, while good, had me waiting too long for a table at dinner.

Rooms

5.0

The room was spacious with a lovely patio view, but it had cleanliness issues that affected my experience.

Service

8.0

The staff were incredibly friendly and attentive, addressing my requests with a smile.

Location

9.0

The hotel is beautifully located, easy to access the beach and pools, and kept in immaculate condition.

Dining

6.0

The food overall was tasty but limited in choice and I had to wait too long at dinner for a table.

Facilities

5.0

The facilities were well-maintained, but the dated feel of the buildings stood out.

Harper

United Kingdom, December 2024

5.6/10

I truly had a wonderful experience at The Beloved Hotel. The service was excellent and the staff genuinely went out of their way to satisfy my every whim, creating a nice stay. On the downside, some might find it on the pricier side, but the quality of the service and food more than justifies the cost. Overall, it's a beautiful spot for a relaxing getaway!

Rooms

10.0

The rooms were incredibly spacious and well-serviced, providing plenty of space for everything I needed. The patio space was great with a beautiful view.

Service

10.0

Every staff member was very polite and attentive, really focusing on making my stay really good. Their attention to detail was evident throughout my visit.

Location

10.0

The hotel is located on a reasonably quiet stretch of white sand beach, which added to the relaxing atmosphere. It was well-kept, allowing me to come and go as I pleased.

Dining

10.0

I enjoyed a variety of dining options, including Angus beef at the steakhouse and good meals from the other specialty restaurants. The quality and diversity of food were impressive.

Facilities

10.0

The facilities were fantastic, especially the spa, which I highly recommend for a massage. The overall amenities made it a pleasant experience.